Chatting is never the best medium to communicate.
The intonation isn't clear, and you never know what the person on the other side is really feeling. A "what?!" can be interpreted as a shocked "what", an angry "what", a disappointed "what" and others...there are so many ways to interpret a single "what?!".
Well yeah some says we have technology, ada webcam, yeah very true indeed but sometimes facial expressions can be misleading too. Some people don't smile in front if the webcam, even though the person on the other end is making freaking funny jokes, and some maybe too tired to smile, but that too, can be misinterpreted as not interested in the conversation. Everything really depends on the individual. I, for example, I never really care about the trivial things. As long as they have nothing to do with me, then I don't care. Call me being indifferent or whatever you like.
Why am I making a karangan here?
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