Wrong question, wrong time
One fine Thursday when I was in a VERY bad thunderstorm puting beliung twister mood, I made a call to TM's Customer Care. Biasalah when you called nanti kan dia memang kena ask all sorts of questions to verify the caller kan?
TM : May I know under whose name this account is?
Ajan : It's under [abah's name].
TM : Nama penuh?
Ajan : [abah's full name].
TM : Boleh saya tahu nama cik?
Ajan :[my name]
TM : Boleh saya tau apa nama penuh cik?
Ajan : [my name binti abah's name]
TM : Apa relationship cik dengan pemegang account?
Ajan : *dumbfounded* He's my father. Isn't that obvious from my name?
TM : Maaf cik, kami kena tanya soalan untuk verify.
Ajan : Takde soalan lagi pandai ke nak tanya?
And the rest of the conversation went on very bitterly.
TM : May I know under whose name this account is?
Ajan : It's under [abah's name].
TM : Nama penuh?
Ajan : [abah's full name].
TM : Boleh saya tahu nama cik?
Ajan :[my name]
TM : Boleh saya tau apa nama penuh cik?
Ajan : [my name binti abah's name]
TM : Apa relationship cik dengan pemegang account?
Ajan : *dumbfounded* He's my father. Isn't that obvious from my name?
TM : Maaf cik, kami kena tanya soalan untuk verify.
Ajan : Takde soalan lagi pandai ke nak tanya?
And the rest of the conversation went on very bitterly.
Comments
Tapi i was very moody and had to vent at someone teeheheheehe.
Takpe, its part of their jobscope. THey're paid to take the yellings.
kesian sebenarnya, i woudn't have yelled if I wasn't in such a bad mood yesterday.
Kuikuikui.
kekdg bank akan tny ni, can u tell me the amount of ur last payment, miss? i'll just say....erm brp ek? seribu ke? ke 2 ribu? ke eh brp ek? guess org tu just take d hint and ask another q. but of course, i did that with joking tone la. in actual fact, cc aku x pnh cecah 1k.